I placed an order and haven’t heard anything yet. What should I do?
First, please check your spam/junk folder in your email inbox. You should have an email with the subject: “Order Confirmation from Crocker Art Museum Store.” This will include the details of your order, including order number, delivery method, billing address, and payment.
Due to a high volume of orders, it currently takes us 2-3 business days to process new orders. You will receive another email from store staff once your order is processed.
If you have not received any emails, please reach out to us right away! Our phone number is 916-808-5531 and email is firstname.lastname@example.org.